MARAC Administrator

Home-based - Hammersmith office



Job Type





£10.50 - £11.50 per hour



Charity Sector



Facilities management

We are delighted to be working with a UK leading charity supporting victims of domestic abuse within the community, who due to business growth, are looking for two temporary administrators within the MARAC (Multi-agency risk assessment conference) team.

The main job purpose will be to carry out administrative duties to support the work of five coordinators across five London boroughs and to support the work of the Team Manager as directed. You will also be responsible for administrative tasks, such as minute taking, data inputting, email tracking & referrals to support the work of the MARAC team and processes.

This charity aims to brings communities together to end domestic abuse. They support organisations, including the police, criminal justice partners, social services, healthcare workers and charities, to identify and respond effectively together to domestic abuse. Their model of a coordinated local partnership to tackle and ultimately prevent domestic violence is now widely accepted as best practice. Today they coordinate the MARACs in five London boroughs: Hammersmith & Fulham, Westminster, Kensington & Chelsea, Ealing and Haringey.

Main duties & responsibilities:

  • To prioritize supporting the MARAC Coordinators across five boroughs in all aspects of their work as directed

  • Daily check of MARAC emails (both non-secure and secure emails) for referrals, process referrals, respond to the referrer and forward referrals to the appropriate Domestic Violence support services in a timely manner. Ability to handle sensitive and sometimes distressing information in a confidential manner.

  • Provide inbox cover during Coordinators leave.

  • Input new referrals onto the OASIS database.

  • Regularly check MARAC emails (both non-secure and secure emails) for action updates from representatives and ensure that actions document on ARL (At Risk List) and EXCEL spreadsheets are accurately updated.

  • Compile the list of Outstanding MARAC Actions to be emailed out to the representatives monthly using Microsoft office WORD & EXCEL.

  • Prepare the At-Risk List-Actions documents with information from referral forms ahead of the MARAC meeting.

  • Take detailed and accurate minutes at MARAC meetings that can be daily meetings and tidy up the minutes from recordings within 2 days following the MARAC meetings.

  • Reply to MARAC-related queries from MARAC representatives and front-line professionals

  • Help with the organisation of MARAC workshops, including monitoring the list of attendees, sending out confirmation letters, printing hand-out packs, preparing equipment and recording participants’ feedback

  • Plan and organise the London MARAC Coordinators Forum

  • Collect and input a range of MARAC case data on the data spreadsheets to assist the data analyst

  • Complete and send weekly work plan to MARAC Team Manager updating on progress of tasks/ work.

This role will be predominately home-based with possible requirements to visit the Hammersmith office for occasional meetings and collaborating with team members. It is an immediate requirement, and one post will be required until September with the second role needed until December.

The role will be based on a 35-hour week and will pay a competitive hourly rate equivalent to an annual salary of £23,000.

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